Waiters and employees are in charge — you’re just paying them - The Fact Factory

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Thursday, 21 January 2021

Waiters and employees are in charge — you’re just paying them


Boris is the wise ol’ CEO of TNW who writes a weekly column on everything about being an entrepreneur in tech — from managing stress to embracing awkwardness. You can get his musings straight to your inbox by signing up for his newsletter! My daughter is currently working in a restaurant, thus getting a crash course in economics, problem-solving, planning, and social behavior. While she’s learning new skills — I’m listening. Recently she educated me on the true power dynamics of waiting on people. At first, I thought it would be pretty simple: a waiter serves the guest, it’s clear…

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