2020 offered valuable lessons about how and why technology business leaders need to future-proof their business models — whether we liked it or not. The pandemic sent normal operations out the window and forced companies to take huge leaps forward in adopting and advancing new technology. Now, it’s time to harness the lessons learned from this pivotal year to create lasting changes to strategies and infrastructure. During the pandemic, I worked closely with chief nursing officers and healthcare technologists to implement virtual care solutions. As hospitals scrambled to keep up with an unprecedented number of patients and medical staff tried…
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